How to test if a hot water cylinders immersion element is faulty

Wayne Harrhy • December 8, 2025

HOW TO SAFELY TEST IF AN IMMERSION ELEMENT IS FAULTY

(ONLY FOR QUALIFIED OR COMPETENT PERSONS)

HOW TO TEST AN IMMERSION ELEMENT

⚠️ Essential Warning!

DO NOT begin any of the procedures in this guide unless you are fully qualified, electrically competent, and familiar with safe isolation practices.
Working on immersion heaters involves exposure to 230V live electrical components, which can cause serious injury or death if handled incorrectly.
If in doubt—
stop and call a licensed electrician or heating engineer.



Introduction

Immersion heater elements are simple resistive heating coils housed inside a copper or Incoloy sheath.
When they fail, it often presents as:

  • No hot water
  • Tripping MCBs or RCDs
  • Overheating
  • Visible damage or leaks around the immersion boss

Before replacing the immersion element, a few basic tests can help confirm whether it has failed. These tests assume you have already confirmed power is reaching the immersion heater through the thermostat.



How to Test an Immersion Element


1.  Isolate the Electrical Supply

Before anything else:

  • Switch OFF the local fused spur or isolation switch
  • Remove the fuse if applicable
  • Lock off and label if required
  • Verify dead using an approved voltage tester

Never trust that a switch "looks" off—always test!


2.  Remove the Cover Cap

Remove the immersion cover to expose the thermostat and terminals.

  • Cotherm thermostats typically use an 8 mm nut, although adjustable pliers will work.
  • After removal, you will see the thermostat inserted into the immersion boss.

Optional but recommended:

Remove the thermostat to test it separately.
(See our previous thermostat-testing blog)

You are now looking at the bare immersion chassis boss with two terminals.


3.  Visual Inspection

Before testing electrically, check for signs of:

Water ingress

  • Water marks
  • Drips
  • Corrosion around terminals
    This often indicates a failed immersion gasket

Burn marks or scorching

  • Blackened or melted terminals
  • Smell of burning
    This may indicate loose connections or overheating.

Mechanical damage

  • Bent or badly fitting terminals
  • Cracked ceramic supports
  • Damaged brass housing

Any of these signs strongly suggest replacement is needed.


4.  Electrical Continuity Test (Element Resistance Test)

The immersion element is simply a resistive heating coil.
A standard 3 kW element should measure around 18–20 Ω.

How to test:

  • Set your multimeter to continuity or the 2 kΩ resistance range.
  • Place one probe on each immersion terminal.

Expected results:

  • Continuity tone or a stable reading close to 19 Ω → Element is likely functional
  • No continuity or infinite resistance (Open circuit) → Element has failed
  • Very low resistance (near 0 Ω) → Internal short → Replace immediately
  • Significantly higher than 20–25 Ω → Element is failing or partially burnt out

This is the core test to confirm element failure.

FOR CLARITY - SEE IMAGES BELOW!


5.  Alternative Combined Test – Linking the Spade Connectors

An alternative method is to:

  • Link the thermostat’s spade connectors
  • Test continuity across the main A & B supply terminals

This helps confirm:

  • No breaks in the thermostat connections
  • Safety cut-out hasn’t tripped
  • Wiring continuity through the thermostat line

This is especially useful when diagnosing intermittent or thermal-related issues.

FOR CLARITY - SEE IMAGES BELOW!

HOW TO SAFELY TEST AN IMMERSION ELEMENT by electrical continuity test
HOW TO SAFELY TEST A hot water cylinder IMMERSION ELEMENT by linking spade connectors

When to Replace the Thermostat

Even if the immersion element tests correctly, the thermostat may still be the issue.

Replace the thermostat if:

  • There are signs of burning, scorching, or melting
  • The thermostat case or sensing stem is damaged
  • No continuity through the thermostat
  • The circuit does not break when rotating the temperature dial
  • The overheat safety cut-out does not reset properly

To order an exact replacement, record the specifications printed on the thermostat body (usually the model, temperature range, probe length, and cut-out rating).

FOR CLARITY - SEE IMAGE BELOW!



If the Element and Thermostat Are Both Fine

If both components test correctly, the issue may lie elsewhere, such as:

  • Faulty wiring
  • Fused spur or MCB issue
  • Incoming supply problem
  • Failed programmer/timer
  • Tripped RCD
  • Neutral faults
  • Capillary thermostats or wired-in controls

If the visual and electrical tests yield satisfactory results, then the problem must lie elsewhere within the system.

Upcoming testing blogs will cover some of these.



Final Thoughts

A Cotherm expert on testing an immersion element

A Cotherm immersion element is straightforward for a professional to test and diagnose, but because you’re dealing with mains voltage inside a wet environment, DIY testing should always remain cautious and limited


If anything looks or feels unsafe, switch the power off and bring in a qualified electrician. 


Your safety is worth far more than the cost of a replacement element.


YOU CAN ALWAYS CONTACT US!

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